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JCP&L Outage Info Available Through New App
New App Free To All Customers
A new app has been launched by FirstEnergy Corp. It is free to all JCP&L/FirstEnergy customers. The new app offers quicker access to outage maps and helps to simplify reporting of outages. The app also offers click-to-call access to customer service and has a link to the company's social media sites and website.
The mobile website is automatically enabled when customers using their smartphone go to www.firstenergycorp.com. To locate Apple iPhone and Android smartphone apps, customers can use the keyword "Firstenergy" in the online store.