Mendham Township, NJ

News & Announcements  
Print this page Print this page Email this page Email this page

  Select News to View

Mendham Township Official News & Announcements.  

Please select the year.
2017 2016 2015 2014 2013 2012 2011 2010 2009 1900

Back to Article List

JCP&L Offers Outage Reporting On Facebook And Adds Crew Status to Outage Maps
Release Date: March 05, 2014

Jersey Central Power & Light (JCP&L) is making it easier for customers to report outages and check the progress of service restoration efforts. JCP&L is the first investor-owned electric utility in New Jersey to offer an outage reporting app on Facebook. Customers who visit the company’s award-winning Facebook page at can use the new “Report an Outage” tab to let the company know about a power disruption. The app is integrated with the company’s automated reporting system to help ensure that outages are quickly and accurately recorded.
In addition, customers can now view the status of crews restoring service after a power outage on the company’s 24/7 Power Center outage map. This enhancement lets customers know when crews have been dispatched, when they are working on a repair, and when additional crews or equipment are needed to complete restoration work. This information is also provided through JCP&L’s web-based outage information, and its text messaging and alert services.

“We work continuously to improve the experience for our customers on two fronts: strengthening and enhancing service reliability, and making it easier for customers to connect with us and get the information they need if they do experience a power outage,” said Jim Fakult, president of JCP&L.
To submit an outage report using the Facebook app, customers are asked to enter the phone number associated with their JCP&L electric account. Confirmation will be provided within the app once the outage is reported. Customers can receive status updates on reported outages by logging into their online account at, or using JCP&L’s text messaging service by texting STAT to 544487 (LIGHTS).

These new tools complement the broad array of communication services introduced by JCP&L in the past year. JCP&L’s email and text message alert notifications contain billing reminders, weather alerts in advance of major storms, and updates on scheduled or extended power outages. Customers can also use two-way text messaging to report outages, request updates on restoration efforts, and make other inquiries about their electric accounts.
The company also provides current outage information, including estimated restoration times and outage causes, on its 24/7 Power Center map, which is optimized for mobile phones. Additionally, customers can download the JCP&L smartphone app for Apple® iPhone® and Android™ devices.

More information about JCP&L’s communication tools is available at
JCP&L is a subsidiary of FirstEnergy Corp. (NYSE: FE). JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. Follow JCP&L on Twitter @JCP_L, on Facebook at, or online at

"Apple" and "iPhone" are registered trademarks of Apple Inc. "Android" is a trademark of Google Inc.


Schiff Nature Preserve | Home | Township Government | Directions to Town Hall | About Mendham | Mayor's Page | Township Committee | Boards & Committees | Agendas & Minutes | Municipal Departments | Police Department | Meetings, Minutes & Agendas | Municipal Ordinances | Municipal Resources | Budget & Financial Documents | Forms & Documents | Contact Us | Stormwater Management | Stormwater Pollution | E-Mailing List | FAQ'S | Map & Street Information | Emergency Services & Storm Prep | Animal Control | Animal Control And Licensing | Emergency Management | Master Plan | Recreation | Library | Local Schools | Pitney Farm | Garbage & Recycling | Recycling Information | Garbage Collection  | Recycling Schedule | Helpful Links  | Site Map | Share

Privacy Policy

Copyright © 2009 Mendham Township NJ. All Rights Reserved.

NOTE: This site optimized for 1200x800 resolution; 32-bit true-color with JavaScript enabled.

Powered by Cit-e-Net