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Tips For JCP&L Customers Requesting Service Reconnections
Release Date: November 08, 2012

Tips for Customers Requesting Service Reconnections

Thousands of Jersey Central Power & Light customers sustained significant damage to their homes and businesses as a result of Hurricane Sandy.  As repairs are completed, customers will need to have their service reconnected.  

Here are some tips and information to make the reconnection process easier.

?        There are dedicated Service Crews handling reconnection work.
?        Residents should have a licensed electrician make repairs to their homes.
   
§        If the customer has a functioning electrical service entrance, including the meter – JCP&L will complete the service reconnection.

§        If the meter was removed due to severe damage or flooding – JCP&L will install a new meter after the service is repaired by a qualified electrician and inspected by a state inspector.

?        The inspector will provide certification that the work has been done properly, and will fax the cut-in card to 888-914-9140.
?        The inspector will attach a sticker with the inspection date on the meter pan.
?        Customers should have their home address or account number when calling the company to request reconnection.  
?        Because of the volume of requests, it could take a few days for service to be reconnected.


To schedule a service reconnection, customers should call 1-800-662-3115. ----------------------------------------- The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and delete the original message.





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